“I have sent in my resume, but I haven’t heard back. What now?”


Cheryl is looking for a position in finance. She has recently learned that there is an entry level position available at a highly reputable bank. Cheryl believes that she would be a perfect fit for this position. She has submitted her resume and cover letter but she has not received a response. What should she do?


First, Cheryl should consider how long it has been since she submitted her application. If it has been any less than two weeks, Cheryl should just wait. It takes employers at least two weeks to review the applications.

Once it has been two weeks, Cheryl should contact the hiring manager directly- either by telephone or by letter. E-mail is not effective because it may get lost in the manager’s busy inbox. It is essential that Cheryl connect with the hiring manager directly as they are the only person who can make a difference in the hiring decision. Getting the name of the hiring manager sometimes requires a bit of detective work. She may be able to find this information on the company’s web site, by calling and asking the receptionist, or by using her networking contacts. Even if it is difficult, finding the right person is well worth her time.

When Cheryl contacts this person, she should remember that the purpose is to draw their attention to her resume and cover letter. This is not the time for a hard sell as this will likely annoy the manager. Cheryl can ask the manager about the status of her application and she can reiterate her enthusiasm for the position.

After Cheryl follows up on the application, she should leave the ball in the employer’s court and move on. She can start to look for other positions that might be a good fit for her skills. This will allow her to treat the interview with confidence as she will know that there are other possibilities if this doesn’t work out.

(Photo from: Marcol / FreeDigitalPhotos.net)


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